Our dedicated team is here to support you
Please find technical guides below for the various platforms our courses use.
Your teacher can be contacted by e-mail (you'll find their address in copy of your course confirmation e-mail).
If your teacher is unable to assist you, they will consult our in-house technical support team, who can also be contacted directly if required.
Our technical support team is made up of two expert educators and a member of staff responsible for administrative and technical support. This team is at your disposal every working day during BTL office hours (8am to 7pm), and answers questions by phone or e-mail within 24 working hours.
Contact BTL support
Please tell us about what you are having trouble with (Webex, 7Speaking, Macmillan English Campus, In Company, etc.), so that we can direct your request to the right person as quickly as possible!
We hope you enjoy your training!
Over 40 years' experience,
since 1983
99% of
learners
satisfied out of
15k polled
All our teachers are
experienced graduates
& native speakers
360° language services
Interested in learning more?
If you have any questions or would like a quote, we'd be delighted to hear from you.
Are you looking for CPF-eligible training for yourself? You'll find our service for private individuals here >