Feedback from Trainers-Service Providers

Feedback from Trainers-Service ProvidersZineb Iloughmane2021-11-25T01:56:53+01:00

In the context of our ISO quality system, we would like your feedback concerning your collaboration with BTL. Your observations will allow us to improve, where needed, the quality of our interactions with our independent teachers. Version française >

25%

About you*

Enter your contact information

How did you get in touch with BTL?

For new trainer-providers at BTL

First contacts via phone and email*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

First interview with the Head of Pedagogical Coordination*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

Information and communication about procedures and quality at BTL*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

First explanations about billing, etc.*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

Collaboration

Communication to set up classes (planning etc.)*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

Communication with the Pedagogy/Coordination department*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

Communication with the administrative department*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

Book orders*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

Room reservations*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

Admin tasks (Invoices, Monthly Sheet, 4D input, Manageall/Sowesign, etc.)*

Unsatisfactory

Satisfactory

Very good

Excellent

N/A

Do you have any feedback/suggestions to improve our collaboration ?

In the last 12 months, have you had any professional training ?

Yes

Do you have any new skills to add to your profile/CV?

Yes

Please upload your up-to-date CV or your new diploma/training certificate (PDF file, 5Mb max.)

Space for comments

By ticking this box and submitting this form, I accept that the information submitted be used as part of BTL's quality assurance and continuous improvement approach, as part of my language training, and our commercial relationship. To exercise your rights, please consult our confidentiality policy.

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